Terms of service
Terms of Service
Last updated: January 12, 2026
OVERVIEW
Welcome to thezenkart.shop (“ZenKart”, “we”, “us”, “our”). We operate this website and online store using Shopify to provide products and related services (the “Services”).
By visiting, browsing, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS & ACCOUNT
You must be at least the age of majority in your jurisdiction to use this website. You agree to provide accurate, current, and complete information and are responsible for maintaining the confidentiality of your account credentials. Accounts may not be transferred or shared.
SECTION 2 – PRODUCTS
We make reasonable efforts to display products accurately; however, colors and appearance may vary due to screen or device settings. Product descriptions, availability, and pricing may change at any time without notice. We reserve the right to discontinue or limit quantities of any product.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. All orders are subject to acceptance by thezenkart.shop. We reserve the right to refuse, limit, or cancel any order at our discretion. Payment must be received and processed before an order is confirmed.
All purchases are for personal use only and are subject to our Return & Refund Policy.
SECTION 4 – PRICING & BILLING
Prices are subject to change without notice. Prices shown do not include shipping, taxes, customs, or duties unless stated otherwise. You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases made.
SECTION 5 – SHIPPING & DELIVERY
Delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Risk of loss passes to you once the order is handed over to the carrier.
SECTION 6 – RETURNS & REFUNDS
All returns, refunds, and exchanges are governed strictly by our Return & Refund Policy, including our 2–3 business day return window.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, and designs, is the property of thezenkart.shop or its licensors and is protected by applicable intellectual property laws. Unauthorised use is prohibited.
SECTION 8 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links for convenience. We do not control and are not responsible for third-party content, policies, or services. Use of third-party services is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
This store is powered by Shopify, which enables us to provide the Services. All purchases are made directly with thezenkart.shop. Shopify is not responsible for any products, transactions, or disputes between you and us.
SECTION 10 – DISCLAIMER & LIMITATION OF LIABILITY
The Services and products are provided “as is” and “as available.” To the fullest extent permitted by law, thezenkart.shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 11 – TERMINATION
We reserve the right to suspend or terminate access to the Services at any time if these Terms are violated.
SECTION 12 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws applicable in Pakistan.
SECTION 13 – CHANGES TO TERMS
We may update these Terms of Service from time to time. Continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at alimali241@outlook.com.
Our contact information is posted below:
Trading Name: thezenkart.shop
Email: thezenkart.shop@gmail.com
Business Address: Pakistan
Business Phone Number: Available upon request
Business Registration Number: Not applicable (online store)
VAT Number: Not applicable