Refund policy

Return & Refund Policy

Last updated: January 12, 2026

We have a 2–3 business day return policy, which means you must request a return within 2–3 business days of receiving your item.

Eligibility for Returns

To be eligible for a return:

• The item must be in the same condition as received

• Unused, unworn, and in original packaging

• All tags, accessories, and manuals (if any) must be included

• Proof of purchase (order number or receipt) is required

How to Start a Return

To request a return, please contact us at thezenkart.shop@gmail.com within 2–3 business days of delivery.

Once your return request is approved, we will provide:

• Return instructions

• Return address details

Items sent back without prior approval will not be accepted.

📍 Return Address:
Office F52, 1st floor of Gold Point Plaza at Murree Rd, near fashion ka Ghar, Amirpura Mohalla, 46000 Rawalpindi, Pakistan.